Returns Policy

Return Process

1)    Download and print a Returns Form.
2)    Complete the form and read the returns conditions below. Sign the form and place it in the package with your returning item.
3)    The item must be returned to Gym Republic in a saleable condition, with all labels still attached and with any product packaging it arrived with.
4)    Return the item and Returns Form to Gym Republic.
5)    Keep a proof of postage
6)    Make sure full postage is paid for any item being returned. If the item is proven faulty Gym Republic will refund the cost of the postage.
7)    The goods are your responsibility until they reach Gym Republic, so please make sure they are packed and sent securely.

 

RETURNS FORM DOWNLOAD

 

UK Customers

At Gym Republic we do our best to ensure all our customers have an enjoyable shopping experience, however you may on occasion still need to return an item.

  • You may return any item for a refund, for no reason other than if you changed your mind within 7 working days of placing your order.
  • You can also simply exchange your order for a different size or colour within 30 days of receiving your original order. Just download the returns form from your account and send it back to us with the item(s).
  • If your item is faulty, does not match the sales description, is not of a satisfactory quality or is not fit for purpose we will replace or refund your item.
  • We may not refund an item or replace an item if you have accidently damaged the item, if you have misused the item and caused the fault or if you have tried to repair the item.
  • We will refund the price you purchased your item at. This includes sale items.
  • The item must be returned to Gym Republic in a saleable condition, with all labels still attached and with any product packaging it arrived with. If you wish to return underwear or swimwear, please do not remove the original wrapping for hygiene reasons.
  • All goods will be inspected on return.
  • The goods are your responsibility until they reach our warehouse, so please make sure they are packed up properly and can’t get damaged on the way!
  • Gym Republic are not responsible for any items that are returned to us by mistake.
  • It can usually take up-to 10 working days for your return to be delivered back to our warehouse, depending on which postal service you use.
  • We’ll send you an email as soon as we’ve received your return in its original condition and apply your refund to your original payment method.
  • Any refund will automatically be issued through the method you used to place the original order (card or paypal). This typically takes 5-10 working days in the UK, dependent on your bank/card/account issuer.
  • We try hard to accept all returns, and returns to us should still have any labels still attached and were possible in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • If the item is proven faulty, not fit for purpose, does not match the description, or is not of satisfactory quality then Gym Republic will refund the cost of the postage. If the item is being exchanged, or you have decided to simply cancel the order (only available if returned with in the 7working days from initial order). Then Gym Republic WILL NOT refund the return postage cost. 

We recommend you obtain proof of postage. 
Returns address is:
RETURNS
Gym Republic,
Crown House,
51 High Road,
Loughton,
Essex, IG10 4LF.
 

If you have any further Returns queries then please email the Gym Republic team.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS

 

 

International Customers

At Gym Republic we do our best to ensure all our customers have an enjoyable shopping experience, however you may on occasion still need to return an item.

  • You may return any item for a refund, for no reason other than if you changed your mind within 7 working days of placing your order.
  • You can also simply exchange your order for a different size or colour within 30 days of receiving your original order. Just download the returns form from your account and send it back to us with the item(s).
  • If your item is faulty, does not match the sales description, is not of a satisfactory quality or is not fit for purpose we will replace or refund your item.
  • We may not refund an item or replace an item if you have accidently damaged the item, if you have misused the item and caused the fault or if you have tried to repair the item.
  • We will refund the price you purchased your item at. This includes sale items.
  • The item must be returned to Gym Republic in a saleable condition, with all labels still attached and with any product packaging it arrived with. If you wish to return underwear or swimwear, please do not remove the original wrapping for hygiene reasons.
  • All goods will be inspected on return.
  • The goods are your responsibility until they reach our warehouse, so please make sure they are packed up properly and can’t get damaged on the way!
  • Gym Republic are not responsible for any items that are returned to us by mistake.
  • It can usually take up to 21 working days for your return to be delivered back to our warehouse in the UK, depending on your location and which postal service you use. Please see below time frames as a guide
  • Ireland - 14 working days
  • France and Germany – 14 working days
  • Spain and Italy - 15 working days
  • Australia - 10 working days
  • US – 10 working days
  • Rest of World – 21 working days
  • We’ll send you an email as soon as we’ve received your return in its original condition and apply your refund to your original payment method.
  • Any refund will automatically be issued through the method you used to place the original order (card or paypal). This typically takes 5-10 working days in the UK, dependent on your bank/card/account issuer.
  • We try hard to accept all returns, and returns to us should still have any labels still attached and were possible in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
  • If the item is proven faulty, not fit for purpose, does not match the description, or is not of satisfactory quality then Gym Republic will refund the cost of the postage. If the item is being exchanged, or you have decided to simply cancel the order (only available if returned with in the 7working days from initial order). Then Gym Republic WILL NOT refund the return postage cost. 

We recommend you obtain proof of postage. 
Returns address is:
RETURNS
Gym Republic,
Crown House,
51 High Road,
Loughton,
Essex, IG10 4LF.

If you have any further Returns queries then please email the Gym Republic team.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS

 

RETURNS FORM DOWNLOAD